Send Your Enquiry Through the Form
The quickest way to reach our team is by using the enquiry form on this page. Please include your company name, contact person, packaging format, size, quantity, artwork status and where the order must be delivered. If you need pouches, sachets or wraps, add any notes on material preference, finish, and whether the job is for a first run or repeat production.
We use those details to route your enquiry to the right person and come back with practical next steps. If anything is missing, we will ask for it, so it helps to be as specific as possible from the start.
What To Include For A Faster Reply
- Product type and pack format, for example pouch, sachet or wrap
- Approximate size or dimensions in millimetres or metres
- Quantity needed and whether it is a short run or repeat job
- Artwork status, including whether files are ready for prepress
- Colour requirements, special notes, and any matching work needed
- Delivery town, suburb or industrial area
The more detail you give, the easier it is for our production and logistics teams to answer properly. This helps avoid back and forth and keeps the job moving.
Areas We Serve Across South Africa
We are based in Pinetown, KwaZulu-Natal and work with local brands in Durban, Johannesburg, Pretoria, Cape Town and Bloemfontein. We also handle enquiries from Pietermaritzburg and Ballito, with delivery coordination arranged according to the order and destination.
For coastal areas like Durban and Ballito, packaging material selection can matter because humidity can affect handling and storage. If your business ships inland or across provinces, tell us the full delivery address so we can plan the dispatch correctly.
Typical Response Times And Follow Up
Most enquiries receive a response during normal business hours, often on the same working day if all the details are included. Where we need artwork checks, colour matching or material advice, we will come back with the next step rather than leaving you guessing.
For urgent work, mention your deadline clearly in the form. If your order is tied to a launch date, a municipal market schedule or a retailer delivery slot, please add that as well so we can assess timing properly.
Who You Will Deal With
Your enquiry may be handled by our sales, production, client service or logistics team depending on what you need. Siyabonga Ndlovu leads the business from Pinetown, with support from Priya Naicker, Marius van Wyk, Thandiwe Mkhize, Jason Petersen and Lerato Molefe. That means the right person sees the right detail early.
- Packaging consultation and material selection
- Artwork prep and print proofing
- Flexo printing, pouch converting and sachet production
- Dispatch coordination for local and national delivery
From First Query To Delivery
Once we have your enquiry, we match it to the correct process and confirm the practical details. That may include colour matching, run length, repeat production timing or the best way to pack and dispatch the finished order. We keep the process straightforward so you know what is happening at each stage.
Whether your delivery is going to Pinetown, Durban, Johannesburg, Pretoria, Cape Town or Bloemfontein, we will work with the address and timing you provide. If you need a quote or production follow up, the enquiry form is the best place to start.